Terms & Conditions

Terms of Service

ServiceEcho’s services and website (referred to collectively as the “Services”) are subject to the terms of this agreement between you and ServiceEcho. “ServiceEcho” means JBB Mobile, Inc., a Canadian Federal corporation, whose principal place of business is 1005 King St W Suite 802, Toronto Ontario, Canada.

Your agreement with ServiceEcho will always include the terms and conditions set out in this document, referred to as “General Terms”. Your agreement with ServiceEcho will also include the terms of any Legal Notices applicable to the Services. These are referred to as the “Legal Terms”. Where Legal Terms apply to a Service, they will be accessible for you to read either within, or through your use of, that Service.

The General Terms, together with the Legal Terms, form a legally binding agreement between you and ServiceEcho in relation to your use of the Services. It is important that you take the time to read them carefully. This legal agreement is referred to as the “Terms”.

If there is any contradiction between what the Legal Terms say and what the General Terms say, then the Legal Terms shall take precedence in relation to that Service.

Accepting the Terms

In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.

You can accept the Terms by:

  • Clicking to accept or agree to the Terms, where this option is made available to you by ServiceEcho in the user interface for any Service; or
  • By actually using the Services. In this case, you understand and agree that ServiceEcho will treat your use of the Services as acceptance of the Terms from that point onward.

You may not use the Services and may not accept the Terms if you are not of legal age to form a binding contract with ServiceEcho.

Before you continue, you should print off or save a local copy of the General Terms for your records.

Provision of the Services by ServiceEcho

ServiceEcho has affiliated legal entities (“Affiliates”). Sometimes, these Affiliates will provide the Services to you on behalf of ServiceEcho. You acknowledge and agree that Affiliates will be entitled to provide the Services to you.

ServiceEcho is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which ServiceEcho provides may change from time to time without prior notice to you.

As part of this continuing innovation, you acknowledge and agree that ServiceEcho may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at ServiceEcho’s sole discretion, without prior notice to you.

You acknowledge and agree that if ServiceEcho disables access to your account, you may be prevented from accessing the Services, your account details or any other content which is contained in your account.

Uses of the Services by You

You agree to use the Services for purposes intended.  Users are prohibited from selling, trading or otherwise transferring information to anyone else. By using the Services, you represent that you qualify to use the Services.

In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details and your credit card number) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to ServiceEcho will always be accurate, correct and up to date.

You agree that you will not engage in any fraudulent behavior, creating of multiple accounts, spamming, flaming, excessive use of profanity or abusive language, either on ServiceEcho or any other website associated with ServiceEcho, or while contacting any of our customer service team.

We strive to ensure that the information on the Site is complete and reliable. However, certain information may contain typographical errors and other errors or inaccuracies which we may correct without liability.

We reserve the right to increase charges and fees, or to institute new charges or fees at any time, upon reasonable advance notice communicated to you through a posting on the applicable Site or such other means as we may deem appropriate from time to time (including electronic mail or conventional mail).

You agree that you are solely responsible for (and that ServiceEcho has no responsibility to you or to any third party for) any breach of your obligations under these Terms and for the consequences (including any loss or damage which ServiceEcho may suffer) of any such breach.

Your Passwords and Account Security

You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.

Accordingly, you agree that you will be solely responsible to ServiceEcho for all activities that occur under your account. You are entirely responsible for any and all activities and conduct, whether by you or anyone else, that are conducted through your account. You agree to notify ServiceEcho immediately of any unauthorized use of your account or any other breach of security. You should contact ServiceEcho at support@jbbmobile.com. ServiceEcho is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You may be held liable for any losses incurred by ServiceEcho or another party due to someone else using your account or password.

Privacy and Your Personal Information

For information about ServiceEcho’s privacy practices, please read ServiceEcho’s privacy policy as posted on our website. This policy explains how ServiceEcho manages your personal information and protects your privacy when you use the Services.

You agree to the use of your data in accordance with ServiceEcho’s privacy policy.

Content on ServiceEcho

You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of or through your use of the Services solely owned by ServiceEcho or have been provided to ServiceEcho by a third party under licence to ServiceEcho. All such information is referred to as the “Content”.

You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) without the explicit written permission of ServiceEcho.

Proprietary Rights

You acknowledge and agree that ServiceEcho owns all legal right, title and interest in and to the Services, including any intellectual property rights, in the Services.

Unless you have agreed otherwise in writing with ServiceEcho, nothing in the Terms gives you a right to use any of ServiceEcho’s or ServiceEcho’s affiliates or partners that may be listed as part of our Services from time to time, trade names, trademarks, service marks, logos, domain names, and other brand features.

Content Provided by You

By submitting, posting or displaying any content(such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) on or through the Services, you hereby grant ServiceEcho a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive licence to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute such content. ServiceEcho reserves the right at any time to remove any content you confirm and warrant to ServiceEcho that you have all the rights, power and authority necessary to grant the above licence.

In connection with providing any content on or through the Services, you represent, warrant and covenant that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material. ServiceEcho will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or compensation to you.

Term And Termination

This Agreement commences on the date You first accept it and continues until all subscriptions hereunder have expired or have been terminated.

Term of Purchased Subscriptions

The term of each subscription shall be as specified in the applicable Order Form. Except as otherwise specified in an Order Form, subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party gives the other notice of non-renewal at least 30 days before the end of the relevant subscription term. The per-unit pricing during any automatic renewal term will be the same as that during the immediately prior term unless We have given You written notice of a pricing increase at least 60 days before the end of that prior term, in which case the pricing increase will be effective upon renewal and thereafter. Any such pricing increase will not exceed 7% of the pricing for the applicable Purchased Service or Content in the immediately prior subscription term, unless the pricing in the prior term was designated in the relevant Order Form as promotional or one-time.


A party may terminate this Agreement for cause (i) upon 30 days written notice to the other party of a material breach if such breach remains uncured at the expiration of such period, or (ii) if the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.

Refund or Payment upon Termination

If this Agreement is terminated by You in accordance with the Section above (Termination), We will refund You any prepaid fees covering the remainder of the term of all Order Forms after the effective date of termination. If this Agreement is terminated by ServiceEcho in accordance with the Section above (Termination), You will pay any unpaid fees covering the remainder of the term of all Order Forms. In no event will termination relieve You of Your obligation to pay any fees payable to Us for the period prior to the effective date of termination.

Your Data Portability and Deletion

Upon request by You made within 30 days after the effective date of termination or expiration of this Agreement, We will make the Your Data available to You for export or download as provided in the Documentation. After that 30-day period, We will have no obligation to maintain or provide Your Data, and will thereafter delete or destroy all copies of Your Data in Our systems or otherwise in Our possession or control as provided in the Documentation, unless legally prohibited.

Ending Your Relationship with ServiceEcho

The Terms will continue to apply until terminated by either you or ServiceEcho as set out in these Terms.

ServiceEcho may at any time terminate its legal agreement with you for any reason, including and without limitation, if:

  • You have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or
  • ServiceEcho is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or
  • ServiceEcho no longer provides the Services to users in the jurisdiction in which you are resident or from which you use the Service; or
  • The provision of the Services to you by ServiceEcho is no longer commercially viable, which is to be determined at ServiceEcho’s sole discretion.

Nothing in this Section shall affect ServiceEcho’s cancellation policy.

When this agreement is terminated, all of the legal rights, obligations and liabilities that you and ServiceEcho have benefited from, been subject to (or which have accrued over time while the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and all other provisions of shall continue to apply to such rights, obligations and liabilities indefinitely.

Warranty Disclaimer; Limitation of Liability; Indemnification

You expressly agree that use of the services, the site, & the internet is entirely at your own risk. The services, the site, and its contents are provided on an “as is,” “as available” basis. To the extent permitted by applicable law, ServiceEcho disclaims all representations and warranties of any kind, whether express or implied, including, without limitation, the warranties of merchantability or fitness for a particular purpose, with respect to the service, the site, or its contents or with respect to any information, services, and products provided through or in connection with the service; ServiceEcho does not adopt any representation or warranty of any manufacturer or merchant of any such information, service, or products. ServiceEcho makes no representations or warranties of any kind as to the availability, accuracy, or content of any information, services, or products obtained through the site or the services. ServiceEcho does not warrant that the functions provided by the site will be uninterrupted or error free, or that this site or the server that makes it available is free from viruses or other harmful components.

Neither ServiceEcho nor any of its directors, employees, shareholders, affiliates, agents, representatives, third-party providers, merchants, or licensors (collectively, “ServiceEcho parties”) shall be liable for any damages of any kind, including, without limitation, compensatory, direct, indirect, special, incidental, consequential, or punitive damages; loss of data, income, or profit; or loss or damage to property, arising out of or in connection with the use of, or the inability to use, the site, the services, or the internet. ServiceEcho’s liability shall be limited to providing you with a refund for any product that is returned. Your sole and exclusive remedy hereunder shall be for you to discontinue your use of the service and to terminate this agreement. ServiceEcho reserves the right to limit your participation in the service. Because some provinces and/or jurisdictions may not allow the exclusion or limitation of liability for consequential, incidental, or special damages or of implied warranties, in such provinces and/or jurisdictions liability is limited to the greatest extent permitted by law.

ServiceEcho operates this Site for use in specific jurisdictions where it provides its Services, and makes no representation that these materials are appropriate or available for use in other locations. If you use the Site from other locations, you are responsible for compliance with applicable local laws.

You agree to defend, indemnify, and hold the ServiceEcho Parties harmless from any and all suits, actions, legal or administrative proceedings, claims, demands, damages, liabilities, and expenses, including legal fees and costs, arising in connection with a violation of this Agreement by you or through use of your account.

Third Party Websites

The Services may include hyperlinks to third party websites or resources. ServiceEcho may have no control over these websites or resources provided by companies or persons other than ServiceEcho.

You acknowledge and agree that ServiceEcho is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources.

You acknowledge and agree that ServiceEcho is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources.

SFDC Service Agreement

By agreeing to the following Terms and Conditions you also accept the terms represented against the SFDC Service Agreement.

Changes to the Terms

ServiceEcho may make changes to these Terms from time to time by posting the revised Terms on the ServiceEcho Site and will make them available to you on or through the Services that have been affected by the changed Terms.

You understand and agree that if you use the Services after the date on which the Terms have changed, ServiceEcho will treat your use as acceptance of the updated Terms.

General Legal Terms

Sometimes when you use the Services, you may (as a result of, or through your use of the Services) use a service, download a piece of software, or purchase goods which are provided by another person or company. Your use of these other services, software or goods may be subject to separate terms between you and the company or person concerned. If so, the Terms do not affect your legal relationship with these other companies or individuals.

The Terms constitute the whole legal agreement between you and ServiceEcho and govern your use of the Services (but excluding any services which ServiceEcho may provide to you under a separate written agreement), and completely replace any prior agreements between you and ServiceEcho in relation to the Services.

You agree that ServiceEcho may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Services.

You agree that if ServiceEcho does not exercise or enforce any legal right or remedy which is contained in the Terms (or which ServiceEcho has the benefit of under any applicable law), this will not be taken to be a formal waiver of ServiceEcho’s rights and that those rights or remedies will still be available to ServiceEcho.

If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.

The Terms, and your relationship with ServiceEcho under the Terms, shall be governed by the laws of the Province of Ontario and to resolve any legal matter arising from the Terms.